Free Parking in December 2021For another year, Derbyshire Dales District Council are providing free parking from 2pm throughout December. This is to help local people support our market towns and traders in the run-up to Christmas.

Along with the Residents’ Parking Permit, it gives Derbyshire Dales households 21 hours free parking throughout December.

Please note that this only applies to off-street car parks that are operated by Derbyshire Dales District Council. These can be identified by the Derbyshire Dales District Council logo on the pay and display boards.

On-street car parking is operated by Derbyshire County Council and charges will apply as normal.

The team on site in Elton will soon be looking to move past the Duke of York pub. This is the section of the road which get really narrow so vehicles won’t have access through this section and will have to follow the diversion. 

The team will only need to replace the water pipes up to The Bungalows/Pinfold Cottage, West End. The water pipes further along were replaced not that long ago, so there is no need to go all the way down West End. We expect it to take 4 weeks to complete this section of work. 

Once the section on West End is complete, the team will need to connect the pipe that is currently fenced off at Oddo Farm to the connection point at the other side of the entrance to the farm. We are expecting this section to take up to 2 weeks to complete. Cliff Lane will remain open at all times for access. This will hopefully solve the current leak at the bottom of Dark Lane and close to the farm entrance. 

As part of the works, the team also hope to reconnect the old pump on the main street through the village.

The team on site in Elton will soon be looking to move past the Duke of York pub. This is the section of the road which get really narrow so vehicles won’t have access through this section and will have to follow the diversion. 

The team will only need to replace the water pipes up to The Bungalows/Pinfold Cottage, West End. The water pipes further along were replaced not that long ago, so there is no need to go all the way down West End. We expect it to take 4 weeks to complete this section of work. 

Once the section on West End is complete, the team will need to connect the pipe that is currently fenced off at Oddo Farm to the connection point at the other side of the entrance to the farm. We are expecting this section to take up to 2 weeks to complete. Cliff Lane will remain open at all times for access. This will hopefully solve the current leak at the bottom of Dark Lane and close to the farm entrance. 

As part of the works, the team also hope to reconnect the old pump on the main street through the village.

A Harvest Festival Service is to be held this Sunday, 10th October, at Elton All Saints Church.


The service will begin at 11am and everybody is welcome to attend.


Thank you

Elton All Saints Church

Bin collections continue to a problem across the Derbyshire Dales. The recent suspension of garden waste and food waste collections has enabled waste crews to catch up with a huge backlog of missed collections.

But the problems have not gone away. To continue reducing the pressure on waste collection crews, the council are making the following changes to your waste collections from 31 August – outlined in the leaflet below. These changes will remain in place for 3 months.

Please click the below image for an enlarged PDF copy of the leaflet.

BINS - The 3 Month Plan

Free Parking in September 2021Parking will be free after 2pm throughout the month of September in Derbyshire Dales District Council’s car parks in Ashbourne, Bakewell, Matlock, Matlock Bath and Wirksworth – to help stimulate town centres in the recovery from the Covid pandemic.

The Derbyshire Dales Residents’ Parking Permit continues to enable residents to park for free before 11am and after 4pm.

Please note that the District Council only operates OFF-ROAD car parks. These can be identified by the Derbyshire Dales logo on the pay and display machines. Charges will apply on any private car parks or on-street bays in the town centres. 

Waste Collections - operational changes

Derbyshire Dales District Council have issued a statement setting out a plan to tackle the ongoing problems with waste collections. The official statement is below and tells you everything you need to know.

The first point to note is that from 26 July 2021, food waste collections will be suspended. Food waste must now be added to your household/general waste. This is to help free-up crews to focus on all other bins and containers.

The second point is that the collection of excess recycling will also be suspended. Any recycling that cannot be contained in your blue bin or containers will not be taken by crews. This is to give crews more time to complete the rounds and reduce the number of trips to the tips throughout the working day.

More details are below.

These changes are operational matters and have not been decided by councillors. If you have any comments or questions, you can contact your District Councillor, Colin Swindell using the following details…

Address: Laburnum Cottage, Well Street, Elton, Matlock DE4 2BY
Mobile: 07816 986 956
Email: colin.swindell@derbyshiredales.gov.uk


Operational changes for bin collections from 26 July

These are the temporary operational changes put together by the District Council and Serco to help alleviate current bin collection disruptions. The changes will start from 26 July for a period of three months.

We apologise again for the inconvenience but the aim of this plan is to ensure that all 34,000 households in the Derbyshire Dales get the best possible waste collection service in the current emergency situation.

👉 There will be no food waste collections (we are currently the only authority in Derbyshire to offer a separate food waste collection service).

👉 Food waste should be put in household waste containers for the period of these emergency measures.

👉 To help us complete rounds no *excess* recycling will be collected – please contain recycling in your blue bin (*or* 2 blue bags + blue box for residents on a sack collection round who don’t have a bin).

👉 During the emergency measures, if we don’t manage to collect your waste within 4 days of its scheduled collection we won’t be able to return until your next collection date.

👉 However, where we have missed an assisted collection or bins have been missed for a number of weeks we will do everything we can to get back to you. Continue to report any missed collections at www.derbyshiredales.gov.uk/missedcollection

👉 We’re also looking to introduce mobile ‘bring sites’ to hotspot locations across the district on Saturdays – a waste truck where residents can bring excess recycling. More on this will follow later.

Thank you again for your patience and understanding.

Here’s more background to the current issues, caused in part by a national shortage of drivers and also by new Covid isolations 👉 www.derbyshiredales.gov.uk/wastemessage

A message from your District Councillor Colin Swindell about your waste collection services…

I am writing to update you on the ongoing problems with waste collections in the Derbyshire Dales.

Over the past few weeks, waste collections in Elton and Gratton have either been delayed or missed. Not every household has been affected, but the vast majority still have bins on the kerbside waiting to be emptied.

Understandably, residents have been asking a lot of questions. So, to keep everybody informed I have set out below what the problems are, the current situation and advice and answers to the questions most commonly asked. I have tried to be as brief as I can.

Finally, if after reading this update you have further questions, please contact me. Email is preferable at this busy time, but due to the number of messages I am receiving it might take a little longer than normal to reply.

The bottom line is that I want residents to know that I am doing everything I can to get the backlog of waste removed at the earliest opportunity. I appreciate your patience and understanding.

What is the problem?

  • I first noticed in February 2021 that the Council’s waste service provider, SERCO, was experiencing problems with waste collections. The number of missed bins was slowly increasing and parts of Winster were having a weekly battle to have their waste removed.
  • As the weeks went on, the problem became more widespread. By mid-June, the issues with SERCO were affecting all corners of the Derbyshire Dales and eventually reached Elton. The number of complaints the Council received began to rise significantly. At times it was as if the service had completely collapsed and SERCO’s management were called in for discussions with the Council’s officers.
  • SERCO reported that they were suffering from a shortage of qualified HGV drivers to operate their refuse wagons. This is the result of a national shortage of HGV drivers. Current estimates show that there is a shortage of around 60,000 – 70,000 HGV drivers across the UK.
  • The shortage of drivers is being blamed on both our exit from the EU – where many foreign drivers have left the UK – and a reduction in new drivers entering the industry. This in turn has led to agency drivers being in very high demand and there not being enough to fill current vacancies. This has left SERCO short of drivers week-on-week and unable to complete all rounds.
  • An additional problem has been the big increase in cardboard recycling over the past year – no doubt a result of increased online shopping throughout the pandemic. Side waste (additional recycling materials left by the side of the bin) has increased by around 25%. This means that the crews are spending more time loading the refuse wagon and having to make more trips to the tips – adding to the time they spend on each round.
  • With driver number being so low, SERCO appear to be focusing their efforts on collecting grey bins and black sacks (general/residual waste) and food waste. This is for environmental health reasons. Garden waste is also a priority as this is now a subscribed service. This leaves the recycling waste which has been the impacted the most.
  • The service performance remains in a dire state and there does not appear to be a clear plan in place by SERCO to tackle the backlog or how to proceed from here. This has resulted in a ‘patchy’ service with neighbouring streets and villages getting a very varied service.
  • The situation has deteriorated to the point where I can no longer guarantee that crews will return for your missed bins. So, sadly, I don’t have any answers to the question ‘when will my bin be emptied?’. I can only apologise.

Advice to residents 

  • My advice to residents is that if your bin/containers are missed, please leave them at the kerbside or the end of your driveway. If/when SERCO find surplus time and crews to ‘mop-up’ any missed waste, they may arrive on your street unannounced. Leaving your bin/containers out for collection will ensure they are not missed. Please do your best to keep all waste secure and not obstructing pavements or the highway.
  • Please continue to put your other bins/containers and waste out for collections as normal each week on the scheduled collection day – even if your previous waste hasn’t been collected.
  • Residents should continue to report missed collections if your waste is not collected on your scheduled collection day. This needs to be done within 2 working days and preferably though the online form at www.derbyshiredales.gov.uk. I appreciate that this might seem pointless if there is no guarantee that the crews are going to return. Every complaint, however, helps the council to build-up a case against SERCO.

What is being done to resolve the issues?

  • Council officers have been using the legal penalties built into the contract to put pressure on SERCO to bring the service back into line. Due to the legal nature of these penalties, I cannot go into detail. Each complaint the Council receives about a missed bin, is used as a penalty against the company.
  • Council officers are also meeting regularly with SERCO to discuss ways the council can support them in helping to clear the backlog of waste. A number of options are being considered and as soon as I have more details, I will update residents. Alongside this, SERCO are in the process of recruiting more drivers, training existing staff and pulling in crews from neighbouring authorities where they can.

Other points and answers to your questions

  • Council staff who are manning the telephones are experiencing a very high number of calls as they deal with growing complaints about missed bins. Some are working late into the evenings too. This is a very stressful time for them and some are experiencing verbal abuse. To help reduce the burden on council staff, where possible please report your missed bins online. If you do need to call, please remain calm and polite. The person at the end of the phone is there to help you and is not the one who failed to empty your bin.
  • A number of people have repeatedly got in touch with me to express their frustration and anger about SERCO and the whole situation. Some are doing his daily. Please be assured that I am aware of the severity of the situation, the impact this is having on residents and that SERCO need to be held to account for the poor service. There is only so much I can do in my role, but please understand that I am doing what I can to make sure the service returns to normal as soon as possible and holding SERCO to account.
  • A number of emails have commented on the issue of refunds for residents who have subscribed to the garden waste collection scheme, but have not had it collected. I fully understand people’s feelings on this matter. When the situation improves, I will certainly be making representations to see how residents can be compensated.
  • A number of residents are suggesting that the contract should be withdrawn from SERCO and either a new service provider be found or the service taken back in-house. Unfortunately, it is not that simple. Should SERCO be ‘sacked’ then the council would be left with no waste collection service at all. We would need to undergo a new tendering process which would take considerable time and a new service provider would have the upper hand in negotiations due to the council’s desperate situation. The Council does not have the finance or resources to take on the service itself.

Thank you for taking the time to read the above points. I hope you find them helpful. Again, I can only apologise for any inconvenience and reassure you that I am doing everything I can to get this matter resolved.

On a parting note, not everybody receives these emails and will be wondering what is happening. Please help by forwarding this email to friends, relatives and neighbours and sharing the information where you can. A copy of this will be placed on the village notice board too.

Thank you

Colin Swindell (District Councillor)

To view the latest edition of the Elton Echo, please click on the image below.

Links to past copies of the Elton Echo can be found on the ‘Newsletter’ page of this website.

Elton Echo Issue 65 (Summer 2021)

Parish CouncilAfter a year of virtual meetings, made necessary by the COVID-19 pandemic, Elton Parish Council is to resume ‘in-person’ meetings from June 2021.

The first meeting will take place on Thursday 3 June 2021 at 7pm. As before, the Parish Council will meet in Elton Village Hall which reopened in May with COVID-19 secure measures in place.

The public are welcome to attend as normal, but please note that you will be required to wear a face covering and follow the rules and measures put in place by the Village Hall Management Committee.

It is also important to note attendance in Elton Village Hall is limited to 12 people. The Parish Council and Clerk make a total of 7 people, so only 5 members of the public can attend at one time.

If you do not wish to attend or cannot get to the meeting, but have an issue, concern or question you would like raising, please email the parish clerk at janicejackson86@hotmail.co.uk

Unless the law states otherwise, Elton Parish Council will continue to meet in-person as usual on every first Thursday of the month at 7.30pm in Elton Village Hall – except August when meetings are suspended for a summer break.

To view details of Elton about Elton Parish Council and to see the latest minutes an agendas, please click here.

For details about the COVID-19 secure measures in place at Elton Village Hall, please click here.

Thank you

Elton Parish Council

Residents of Elton and customers of Winster’s Community-run shop are being invited to the shop’s AGM. This is an opportunity to hear how the shop is performing, plans for the future and to have your say. 

Winster Village Shop

Winster Village Shop

Here are the details of the meeting which have been advertised by the Board of Directors…

Winster Village Shop AGM 

Venue – Burton Institute, Wednesday 7th July 7.30pm

Supporting your village shop through the challenges ahead 

Winster Shop Board of Directors announce that we will hold our AGM, government restrictions permitting, on the above date. In addition to a review of the last trading year, we will be setting out our plans for the year ahead. The Board hope that as either a resident, customer, or stakeholder, you will be able to attend and help shape the future of your village shop. If all COVID restrictions are not lifted on June 21s then a further notice will be posted, including at the shop, detailing the arrangements for the meeting.